PAYMENT BY CREDIT CARD
To select payment for accommodation services using the card on the relevant page of the site (booking form), you must click "pay by card". Payment is made through the authentication processing center of the Bank using the Bank cards of payment systems: — VISA International; MasterCard Worldwide; — Payment system "MIR".
DESCRIPTION OF DATA TRANSFER PROCESS
Payment services processed via the Internet in accordance with the Rules of international payment systems Visa, MasterCard and Payment system "Mir" on the principles of confidentiality and security of payment, using the most modern methods of verification, encryption, and data transmission over closed channels. Enter your Bank card on a secure payment page of JSC "ALFA-BANK". You provide personal information (name, address, telephone number, e-mail, credit card number) is confidential and not subject to disclosure. Your credit card details are only transmitted in encrypted form and not stored on our Web server. On the page to enter your Bank card you will need to enter credit card information: card number, cardholder name, card expiry date, three digit security code (CVV2 for VISA or CVC2 for MasterCard). All necessary data is printed on the card itself. Three-digit security code is the last three numbers located on the back of the card. Then you will be redirected to Your Bank for entering the 3D secure code, which will come to You in SMS. 3D secure code if You do not come, we should turn to the Bank which issued the card.
CASES OF REFUSAL OF MAKING THE PAYMENT
— Bank card can't be used for payments via the Internet, you can find out by contacting Your Bank; — insufficient funds for payment on the Bank card. Read more about the availability of funds on the card You can find out by contacting the Bank that issued the card; — credit card information entered incorrectly; — expired credit card. The validity of the card, usually indicated on the front of the card (the month and year until which the card is valid). Read more about the card expiry date You can find out by contacting the Bank that issued the card. On payment by credit card and other issues associated with the operation of the website, You can contact the following numbers: 8 (812) 69-96-000.
THE RULES OF REFUND
Cash refunds are not allowed when paying with cards. Refund is governed by the rules of international payment systems. In case of cancellation or reduction of reservation after the payment, You can return the whole amount or part of it on the card, please notify us by e-mail firstname.lastname@example.org. Refunds are issued to the card used to make payment. In accordance with the selected rate, payment terms may vary. It is necessary to read the information about rates, when choosing.
ARRIVAL IN HOSTEL
On arrival to the hostel, individuals must provide a receipt with the Bank remark about the payment and the passport of the card holder, if payment is made by credit card.